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As schools, office spaces, and other types of facilities begin to reopen, scrutiny of infection control is stricter than ever. Although it is less discussed than efforts to disinfect contact points, daily cleaning, or alleviation of concerns, ensuring that occupants wipe their hands in a hygienic manner after use in the restroom is essential to prevent infectious disease outbreaks. Checking this box includes the ability to learn about different drying settings-hand towels/dispensers are a popular choice.

The following manufacturer's Q&A covers the role of hand towels in preventing infection and how they can increase sustainable initiatives. It also deals with dispensers and how improvements can lead to better inventory frequency, contact-free options, less maintenance, etc.

Sylvain Martin Senior Product Manager Cascades Tissue Group Kingsey Falls, Quebec, Canada

Julie Howard Vice President/General Manager GP PRO Atlanta, Georgia

Laura Ashley Marketing Manager Resolute Tissue Calhoun, Tennessee

Martin: There are many benefits to integrating the paper dispenser into the facility. Many scientific studies on the topic of paper towels and hand dryers have shown that paper towels are the fastest way to dry hands and the only dry hand option that allows you to turn off the faucet and open the bathroom door without touching the surface of the bathroom-so helpful To minimize re-pollution. The towel can also allow multiple people to dry their hands at the same time without making noise. Drying your hands with paper towels not only removes moisture from your hands faster and more effectively than other drying methods, but the friction caused by paper towels can further remove microorganisms.

Howard: The daily flow of people is a key consideration in choosing the type of towel, but it is not the only consideration. Facilities must also consider the expectations of their customers or employees from a hygiene perspective, as well as the relationship between the bathroom experience and the overall brand image. In environments with a large number of people, higher-capacity systems are most suitable for environments with large numbers of people, while small businesses and areas with low numbers of people can use smaller, multiplexed dispensers. When capacity is not a priority, you can save space. Most facilities mix the two types of transportation modes and can benefit from a solution system that provides a combination of all dispenser types and sizes that use the same towels.

Ashley: The rolled towel dispenser works well with high-traffic areas such as airports, stadiums or school restrooms. The food service industry prefers hands-free roll towel dispensers to avoid cross-contamination by just touching the used towels. At the same time, folded towels can be seen in smaller washrooms with low traffic.

Howard: The partially controlled automated paper towel system is still the best way to reduce the total consumption of towels because it uses less paper each time you dry your hands. Reducing consumption consumes less resources and produces less garbage. If you combine it with 100% recyclable brown towels, the residents in the building will clearly realize that the department is considering environmental issues when choosing products.

Ashley: By refilling with certified paper towels and towels, the facility assures restroom customers that these consumables are sustainably sourced. The dispensers on the market only have refills that have passed sustainability standards such as the Green Seal.

Martin: When looking for towels that can achieve greater sustainability, factories should look for products that are produced from 100% recycled fiber and have received multiple third-party certifications. If the facility prefers original paper, please look for an option that is also certified by the Forest Stewardship Council (FSC).

Ashley: Yes. The hands-free dispenser has obvious hygienic advantages because the user only touches the surface of the paper. We believe this is a strong trend that will continue-in all runaway markets, especially in healthcare, food service, and education environments.

Martin: With the pandemic, people want to reduce the number of surfaces they must touch in public, so non-contact water dispensers are the best solution. Of course, the best is the electronic dispenser, which allows the user to obtain paper while keeping a distance of 2 or 3 inches between the hand and the surface of the dispenser by using the sensor.

Howard: As the community responds to the pandemic, automated, non-contact dispensers have become the standard for all restrooms. The advantages of non-contact dispensers include: They are more hygienic due to the non-contact design.

They have higher capacity to promote longer service cycles and increased usage.

They are more reliable than mechanical systems, which will lose tolerance over time and need to be replaced.

They are visible indicators of the facility’s commitment to health and safety.

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